Our long-standing record for our in-depth compliance monitoring and programs makes us a leader in delivering global currency exchange and payments services. Our compliance program is advanced by our proprietary software, CEIFX’s Compliance Verification System (CVS). At the core of our system, we use strict Know Your Customer best practices, and a prudent account opening and monitoring process.
We understand the importance and dutifully accept the responsibilities that come with working within the financial industry. Businesses can be targeted by groups looking to launder money or other illegal activities such as fraud, theft, or trafficking. Our entire team is committed to aggressively deterring criminals from involving the company in their practices.
We employ annual independent reviews of our compliance training and programs for additional layers of security. CXI is dedicated to diligent compliance practices and developing industry-leading compliance tools.
Mr. Winkel is the Chief Risk Officer of CXI. Mr. Winkel has more than 20 years of risk management experience comprising financial and non-financial risk in a variety of cultural and linguistic contexts: Netherlands, Australia, Spain, Japan, and Canada. Mr. Winkel started his career in a Dutch business of ING Group in the Netherlands, followed by roles at the corporate headquarters of ING Group, ING Direct, and ING Direct Australia.
Mr. Winkel subsequently worked as a market and operational risk manager at ING Direct Treasury in Spain and was the head of financial risk management for over two years in Japan during the startup of ING Direct Japan. In 2009, he continued his career in Canada at ING Direct in financial risk and enterprise risk management. He moved to Scotiabank in 2013 as Vice President of liquidity and interest rate risk. His responsibilities included compliance with Liquidity Adequacy Requirements (LAR), BoC Collateral Reporting (H4), and Interest Rate Risk of the Banking Book (IRRBB). He was the secretary of the Bank ALCO at Scotiabank and recognition ambassador of the global risk management group in 2017 and 2018.
Mr. Winkel has a Master of Financial Economics from the Free University in Amsterdam and is a Certified EFFAS Financial Analyst (RBA). He is a member of the Canadian Asset and Liability Management Association (CALMA) and the North American Asset and Liability Management Association (NALMA). He has been teaching a banking simulation course at the Advanced Risk Management Program of Wharton University/RMA since 2011.
Ms. Shepardson is CXI’s Compliance Officer and is in charge of monitoring and reporting the results of the compliance efforts of the company in the US. She is responsible for ensuring the company adheres to all applicable BSA regulations and regulators' compliance rules and policies.
Prior to joining CXI, Ms. Shepardson was a retail manager at Foreign Currency Exchange Corp (FCE). More recently she led the training department at CXI, implementing a new training program that coincided with the company’s policies. Ms. Shepardson is a Certified Anti-Money Laundering Specialist (CAMS) and earned a bachelor's degree in organizational behavior from Rollins College.
Catherine ensures our employees and directors are routinely trained and tested on the latest enhanced compliance concepts. As part of our compliance practices, both internal and external sources are regularly reviewed to achieve CXI's compliance program’s "best in class" standard.
If you are a consumer in one of the states below in which CXI conducts business in, you will find your rights as it relates to our business on the Consumer Disclosure page.
CXI is registered with the Financial Crimes Enforcement Network (FinCEN) as a Money Service Business (MSB). We are also registered with the State of Florida as a licensed Money Transmitter. By registering with these networks, we cover all activities in regards to checks and foreign exchange. Similarly, we hold all appropriate state licenses in which we operate across the US.